Privacy policy

Thank you for visiting our website and for your interest in our services. A visit to our website is possible without providing personal data. The protection of your privacy and the careful handling of your personal data are very important to us. It goes without saying that we comply with the data protection regulations of the German Data Protection Regulation (DS-GVO) and the German Data Protection Act. In the following, we would like to inform you about the collection and use of personal data.

1. processing of personal data

Personal data is only collected and processed on this website if you provide it to us voluntarily as part of the personalisation on our enquiry form (first and last name, email address). We use the personal data provided to us exclusively to answer your enquiry and for further communication with you on the basis of pre-contractual measures in accordance with Art. 6 Para. 1 lit. b DS-GVO.

2. log file data

When you access our website, information is automatically sent to our website by our provider and temporarily stored in log files. These are:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

The data is stored to ensure a smooth connection setup and to ensure system security and for administrative purposes based on a legitimate interest pursuant to Art. 6 (1) lit. f DS-GVO. This data is not merged with other data sources or used to draw conclusions about your person.

3. data security

We protect the privacy of the users of our website and the connected systems through technical and organisational measures. To ensure the secure transmission of personal data, we use the TLS 1.2 encryption protocol (RSA-2048 is used as the underlying encryption method for the public key infrastructure). All personal data is thereby encrypted and thus securely transmitted on the Internet. You will recognise by a symbol (closed padlock) in the window bar of your browser that you are moving in a secured area.

4. storage period of the data

We store the data collected within the scope of the business relationship and contract processing for as long as it is required to comply with the commercial and tax retention regulations according to Art. 6 Para. 1 lit. c DS-GVO as well as § 257 Para. 1 HGB and 147 Para. 2 AO.

5. controller for the processing of personal data

The person responsible for processing personal data in accordance with the General Data Protection Regulation is Anne-Charlotte Schöllhorn, Neudorfer Höhe 4, 90599 Dietenhofen, e-mail hotel@laflora-valpo.com.

6. rights of information and complaint

According to the General Data Protection Regulation, you have the right to free information about your stored data and, if applicable, the right to correction, deletion, restriction of processing and to object to your stored data. For this purpose, please contact Anne-Charlotte Schöllhorn, Neudorfer Höhe 4, 90599 Dietenhofen, e-mail hotel@laflora-valpo.com.

In addition, you have the right to lodge a data protection complaint with the supervisory authority responsible for us.

7. data transfers to third countries

The processing of data generally takes place in Germany or countries of the European Union. Insofar as processing in third countries is planned in certain cases, processing shall only take place if the adequacy of the level of data protection in the third country has been determined by the EU Commission in accordance with Art. 45 of the GDPR or on the basis of the EU standard contractual clauses.